Introduction

Welcome to the GGN Label Platform User Manual

The GGN label platform can help you to showcase your products to consumers and manage your GGN label license. This user manual will guide you through how to use the GGN label platform successfully. Follow the steps in this guide to create your account, build your consumer-facing profile, and manage your product approval.

Please read each section carefully. If you have any questions which are not answered throughout the course of this guide, please contact the GGN label team at info@ggn.org.

Creating a User Account

Why do I need to create a user account?

Creating a user account for the GGN platform allows you to log in and manage your GGN label logo usage. This includes licensing, creating or editing your company profile, uploading packaging designs for approval, and payment for your use of the GGN label.

What do I need to create an account?

To create a user account for the GGN label platform you will need:

  1. An e-mail address
  2. Your GGN (GLOBALG.A.P. Number)

How to create a user account:

  1. In the top right corner of the GGN label homepage, click “Login”.
  2. A pop-up window will appear. Click “Register here”.
  3. You will be redirected to the registration page. Enter the e-mail address which you wish to be associated with your account. Click “Validate”.


  4. You will then reach section two of the registration process titled “User Profile”. Fill out the necessary information and create a password for your account. Read the Terms and Conditions and check the box to confirm you have read and agreed to them. Click “Create”.


  5. Proceed to step 3 of the registration process which will link your user account to your business or company. To do so, you need to enter your GLOBALG.A.P. Number or your Chain of Custody number. A pop-up window will appear, where you can enter further details including your company name and phone number. If you operate in the EU, you must also enter your VAT number. Click “Create”.


  1. Your user account has now been created. Please check the account details shown in the window. If they are correct, please activate your account by clicking the link in the confirmation e-mail sent to your registered e-mail address. Please check your spam folder if you have not received the e-mail within a few minutes.
    If you have entered incorrect account details or have not receive the activation e-mail, please send an e-mail to the GGN team via info@ggn.org.



  2. Once you have activated your account, you will be able to log in any time via the button on the top-right of the website.

Application Module

The application module is where you create your GGN label profile and where you will find GGN label agreements which require action on your part.
These may be:

  • GGN label license agreement Only licensees must sign this agreement. A licensee is the entity which legally owns or has bindingly ordered the product at the time the GGN label visual elements are applied to the product or product packaging.
  • GGN label system participant agreementOnly floriculture producers who are certified against GLOBALG.A.P. equivalent benchmarked schemes must sign this agreement. You can check if this applies to you by visiting this webpage. This does not apply to aquaculture or fruit and vegetables producers.

Depending on your role in the supply chain, you may need to complete one, two, or all three steps.

How to complete the application module

Step 1  When you log in to your GGN label portal account on www.ggn.org for the first time, a pop-up message will notify you that there are agreements requiring your signature.



Click the blue “Go to application module” button to proceed to the application module. 

Step 2  To get started, click
“Generate new contract”.         



Step 3  The “New contract” pop-up will display the following options:

License Holder Agreement, System Participant Agreement and Profile creation 



  • If you do not require a GGN label license and are not certified against a GLOBALG.A.P. equivalent benchmarked scheme for floriculture, you need only complete the farm profile creation step Please see step 4a.
  • If you are a floriculture producer who is certified against a GLOBALG.A.P. equivalent benchmarked scheme, you must first sign the GGN label system participant agreement. Please see step 4b.
  • If you require a GGN label license, you must first sign the GGN label license agreement. Please see step 4c.

Step 4a   To complete the farm profile creation step, simply select the option and confirm the scope of your product. This is pre-defined according to account type/GGN.

Click “Continue” to complete the farm profile creation step. You have now completed the application module.

Step 4b  If you are a floriculture producer who is certified against a GLOBALG.A.P. equivalent benchmarked scheme, you must sign the GGN label system participant agreement before you can complete the farm profile creation step.

Select the “System participant agreement” option in th emiddle. Click “Continue”.   



Step 4b.i)  To sign the system participant agreement, click “Sign” under “Contract data”. This will open DocuSign.


 


You must agree to the use of electronic records and signatures before you can sign the document.



Then you can use the text function to write your name under “Name of signatory”.

To sign the document, click “Signature” found on the left. You will then be able to place the yellow signature box on the page. Place the signature under “Contract signature”.



When you have placed the yellow signature box, you can add your signature. Please enter your full name and initials.



You have three options for creating a valid signature with DocuSign:

  1. Type your signature using a handwritten/script font
  2. Draw your own signature
  3. Upload a picture of your own signature

Once you have chosen your signature, click “Adopt and sign”.

Your chosen signature will appear on the agreement.

You can position the signature elsewhere on the page by clicking and dragging the box.

When you are happy with your signature, click the yellow “Finish” button at the top.

Your signature is now complete.

Once you have signed the system participant agreement, please proceed to step 4c if a GGN label license is required.

If a GGN label license is not required, please see step 4a for instructions on how to complete the farm profile creation step.

 

Step 4c  If you require a GGN label license, select the “License holder agreement” option on the left. Click “Continue”.


 


Step 4c.iThe license agreement application form is automatically filled out with the information you provided when you set up your account.

Tip: Clicking “Save” instead of “Sign” will save your progress so far. You can return to editing the agreement at any time by clicking on the pencil symbol in your list of agreements.

 Step 4c.ii) Once you have read and understood the annexes, you may proceed to the contract data.

First you must select your company type and fill out your location and invoicing preferences.

Then click “Sign”.        


                 


Step 4c.iii) Clicking “Sign” will open DocuSign.

You must agree to the use of electronic records and signatures before you can sign the document



Then you can use the text function to write your name under “Name of signatory”.

To sign the document, click “Signature” found on the left. You will then be able to place the yellow signature box on the page. Place the signature under “Contract signature”.



Step 4c.ivWhen you have placed the yellow signature box, you can add your signature. Please enter your full name and initials.



You have three options for creating a valid signature with DocuSign:

  1. Type your signature using a handwritten/script font
  2. Draw your own signature
  3. Upload a picture of your own signature

Once you have chosen your signature, click “Adopt and sign”.

Step 4c.v) Your chosen signature will appear on the agreement.

You can position the signature elsewhere on the page by clicking and dragging the box.

When you are happy with your signature, click the yellow “Finish” button at the top.

Your signature is now complete.            

Step 4c.vi) Once you have completed the signature, you can no longer edit the agreement. If you require a change, you can request one by clicking the blue change request symbol under “Actions”.


Invoice Management

The invoice management module allows you to generate invoices when they are due. There are three types of invoices: the one-time registration fee invoice and two types of recurring fee invoices. The recurring fee invoices are calculated according to either product volume – applicable to fruit and vegetables and aquaculture products – or according to the certified production area – applicable to floriculture products from benchmarked schemes.

How to generate a one-time registration fee invoic

  1. Log in to your account on the GGN label portal. Once you are logged in, you will see the GGN label profile management dashboard. Click on “Invoice” at the top right.


2. On the “Invoice management” page, click “Generate invoice” at the top right.



Your invoice will appear in the list below:



3. Click on the document icon on the right-hand side to display the invoice amount
4.
Double-check the amount shown on your invoice. Then click “Submit”.



5. In the following days you will receive the full invoice via e-mail, including the payment details. You then have 30 days to transfer the amount stated. Once the transfer has been received, the status of your invoice will change to “Paid”.

How to generate a volume-based invoice

The volume-based invoice is a recurring fee for fruit and vegetables and aquaculture products. This fee is due on a quarterly or bi-annual basis, depending on your GGN label license agreement. To generate and submit the invoice, complete the following steps:   

  1. Log into your account on the GGN label portal. Once logged in you will see the GGN label profile management dashboard. Click on “Invoice” at the top right.


  2. On the “Invoice management” page, click “Generate invoice”.


If you have not yet paid your one-time registration fee, the invoice for this fee will be generated first. Otherwise, you will generate an invoice for your volume-based fee.

  1. First you must select the scope for which you would like to generate an invoice.
    Note: Only the scopes for which you are registered will be displayed.



In the invoices table you will see the invoices which are pending generation.
Click on the arrow to continue.



  1. Enter the tonnages for your registered product types. Click “Calculate” to generate the invoice total. The total is based on the product volumes entered and the fees stated in Annex 3 of your GGN label license agreement.
    Note: It is not possible to separate payments for different product types into different invoices. There is one invoice per scope.



  1. Click “Submit” to confirm the invoice. It is then sent to the GGN label team for verification.


In the following days you will receive the full invoice via e-mail, including payment details.
You then have 30 days to transfer the amount stated. Once the transfer has been received, the status of your invoice will change to “Paid”. No further action is required until the next invoice is due. You will be notified of this in advance via e-mail.

Note: If you have any questions about your invoice for any reason, please click “Save” and contact the GGN label team via e-mail (info@ggn.org). You can then return to your invoice once your query has been resolved.

 

How to generate an invoice based on the certified production area (for floriculture benchmarked schemes)

For floriculture products, a registration fee is not required. Licensees with products from benchmarked floriculture schemes will be invoiced for a recurring fee. This fee is generated based on the certified production area. To generate and submit the invoice, complete the following steps:

  1. Log into your account on the GGN label portal. Once logged in, you will see the GGN label profile management dashboard. Click on “Invoice” at the top right.


  2. On the “Invoice management” page, click “Generate invoice” at the top right.



Your invoice will appear in the list below:



  1. Click on the document icon on the right-hand side to display the invoice amount.

  2. Double-check the amount shown on your invoice. Then click “Submit”.


  3. In the following days you will receive the full invoice via e-mail, including the payment details.
    You have 30 days to transfer the amount stated. Once the transfer has been received, the status of your invoice will change to “Paid”. No further action is required until the next invoice is due. You will be notified of this in advance via e-mail. Note: If you have any question about your invoice for any reason, please click “Save” and contact the GGN label team via e-mail (info@ggn.org). You can then return to your invoice once your query has been resolved.

 

 


Creating a GGN Label Farm Profile

What is a GGN Label Profile?

A GGN label profile is your external face on the GGN platform. Creating a profile (which is linked to your user account) allows you to showcase your farm to consumers who are using the GGN to find the origin of their product.

What kind of GGN profiles are there?

GGN profiles can be created for:

  • Farms/Producers
  • Packers/Traders
  • Retailers

What do I need to create my GGN farm profile?

You will need the following:

  • The date your company was founded
  • Number of employees
  • Website address
  • 1-3 photos of your site/products/staff
  • List of your GGN labelled products

How do I create my GGN farm profile?

  1. Log in to your user account. Once you are logged in to your account, you will see the GGN Profile Management dashboard. Click on “New GGN label profile”.
  2. Enter your GGN. Click “Search”.


  3. The dashboard will search the GLOBALG.A.P. database for the registered company behind this GGN. The scope (Aquaculture, Crops, Floriculture) is automatically assigned based on the data drawn from the GGN. Click “Create”.


  4. Edit your company profile based on the prompts given. Fill out the requested information and upload your profile photo.


  5. Scroll down and upload your company photo once again. This is the main photo for your profile and the thumbnail which will appear on the profile homepage, so make it recognizable!


  6. List the products from your company that are included under the GGN labelling scheme. These may only consist of products that are registered in the GLOBALG.A.P. database for your company.


  7. You can now add a further 3 photos to your profile. We suggest including a photo of your staff at work, a photo of your product during a stage of production, and a photo of your site. You must add at least one photo here, but the more photos you add, the more complete your profile is.


  8. Add the location of your company site. You may enter the address manually or drop a pin on the map.


  9. Once you have completed all the necessary information, you must read and agree to the terms and conditions for uploading your photo. Click “Save and preview” to see your profile.


  10. You can now see how your profile will look to the end consumers who search for your GGN.


  11. If you are not yet happy with your profile, go back and edit your information again. If you are satisfied, click “Submit” and “Confirm” when prompted.
  12. When you go back to the dashboard you will see your profile listed under GGN Profile Management. Here you can see the status of your farm profile. “Submitted” means it has been sent to GLOBALG.A.P. for approval. Once your profile has been approved, you will see your status changed to “Published”.


Creating a GGN Label Trader Profile

What is a GGN Label Profile?

A GGN label profile is your external face on the GGN platform. Creating a profile (which is linked to your user account) allows you to showcase your company and products to consumers who are using the GGN to find the origin of their product.

What kind of GGN profiles are there?

GGN profiles can be created for:

  • Farms/Producers
  • Packers/Traders
  • Retailers

What do I need to create my GGN trader profile?

You will need the following:

  • The date your company was founded
  • Number of employees
  • Website address
  • 1 photo for your page
  • List of producers from whom you source your GLOBALG.A.P. certified products (GGNs)

How do I create my GGN trader profile?

  1. Log in to your user account. Once you are logged in to your account, you will see the GGN Profile Management dashboard. Click on “New GGN label profile”.
  2. Enter your CoC number. Click “Search”.


  3. The dashboard will search the GLOBALG.A.P. database for the registered company behind this CoC number. The scope (Aquaculture, Crops, Floriculture, Livestock) is automatically assigned based on the data drawn from the GGN. Click “Create”.


  4. Edit your company profile based on the prompts given.
    Fill out the requested information and upload your profile photo.



  5. Scroll down and upload your company photo once again. This is the main photo for your profile and the thumbnail which will appear on the profile homepage, so make it recognizable!


  6. Enter the producers from whom you source by searching for their GGNs. This list may only consist of producers that are registered in the GLOBALG.A.P. database.
  7. If one of your connected producers has only a draft profile or no profile at all, you can contact them through the green envelope in “Actions”. The producer will get a notification to create a farm profile.
  8. The producers will be requested to confirm (“validate”) your business relationship. If you have added a producer but they have yet validated the connection between you both, you can send them a reminder to do so by clicking on the envelope with the red exclamation mark.


  9. Add the location of your company site. You may enter the address manually or drop a pin on the map.


  10. Once you have completed all the necessary information, you must read and agree to the terms and conditions for uploading your photo. Click “Save and preview” to see your profile.


  11. You can now see how your profile will look to the end consumers who search for your GGN (CoC number).


  12. If you are not yet happy, go back and edit your information again. If you are satisfied, click “Submit” and “Confirm” when prompted.
  13. When you go back to the dashboard you will see your profile listed. You can see the status of your farm profile. “Draft” means it needs still to be finalized by you. “Submitted” means it has been sent to GLOBALG.A.P. for approval. Once your profile has been approved, you will see your status changed to “Published”.


     

Creating a GGN Label Retailer Profile

What is a GGN label profile?

A GGN label profile is your external face on the GGN label portal. Creating a profile (which is linked to your user account) allows you to showcase your company and products to consumers who are using the GGN or the CoC Number to find the origins of their product.

What kind of GGN label profiles are there?

GGN profiles can be created for:

  • Farmers/Producers
  • Packers/Traders
  • Retailers

What do I need to create my GGN label retailer profile?

You will need the following:

  • The date your company was founded
  • Number of employees
  • Website address
  • 1 photo for your page
  • List of producers from whom you source your GLOBALG.A.P. certified products and their GGNs

How do I create my GGN label retailer profile?

  1. Log in to your user account. Once you are logged in to your account, you will see the “GGN Profile Management” dashboard. Click “New GGN label profile”.
  2. Enter your CoC Number. Click “Search”.


  3. The dashboard will search the GLOBALG.A.P. database for the registered company behind this CoC Number. Click “Create”.



  4. Edit your company profile based on the prompts given.Fill out the requested information and upload your profile photo.



  5. Scroll down and upload your company photo once again. This is the main photo for your profile and the thumbnail which will appear on the profile homepage, so make it recognizable!



  6. Enter the producers from whom you source by searching for their GGNs. You may connect to any number of producers this way, including all product scopes, but the list must contain only producers that are registered in the GLOBALG.A.P. database.



  7. If one of your connected producers has only a draft profile or no profile at all, you can contact them through the green envelope in “Actions”. The producer will get a notification to create a farm profile.

  8. The producers will be requested to confirm (“validate”) your business relationship. If you have added a producer but they have not yet validated the connection between you both, you can send them a reminder to do so by clicking on the envelope with the red exclamation mark.
  9. Add the location of your company headquarters. You may enter the address manually or drop a pin on the map.


  10. Once you have completed all the necessary information, you must read and agree to the terms and conditions for uploading your photo. Click “Save and preview” to see your profile.



  11. You can now see how your profile will look to the end consumers who search for your CoC Number.



  12. If you are not yet happy, go back and edit your information again. If you are satisfied, click “Submit” and “Confirm” when prompted.

  13. When you go back to the dashboard you will see your profile listed. You can see the status of your profile. “Draft” means it needs still to be finalized by you. “Submitted” means it has been sent to GLOBALG.A.P. for approval. Once your profile has been approved, you will see your status changed to “Published”.

 

 


Product Approval

What is product approval?

Product approval is the process of getting your packaging designs – specifically the use of the GGN label on the packaging – approved by the GGN team.

Why do I need to get product approval?

You must submit your digital packaging designs so that the GGN team can confirm that the use of the label is verified and that the label is displayed correctly on the packaging. Please refer to the style guide for rules on how to apply the logo to your product. You can find the style guide here…

Product approval must be renewed each year, or sooner if the packaging is redesigned in the meantime.

How do I get my product approved?

  1. To get started, log in to your account and click on “Product approval” in the top right. Then click “Add new product”
  2. You will now see your GGN, the name of your business, and a list of your associated products. If you do not see a list of products, enter your GGN or CoC number to find your products.
  3. Select the product for which you wish to get approval by selecting the checkbox in the right-hand column.


  1. Enter the name of your product, the EAN barcode (European article number) and the country/countries in which the product is to be sold.
  2. A digital packaging design (pdf format) must be submitted for each product which is to feature a GGN label. To upload your packaging design, click “Choose files” under the heading “Artwork Packaging Material” on the righthand side. A file explorer window will open and you can select your design. Click “open”. Then click the blue “Upload file” button.
  3. Next, enter the supply chain information for “Who I source from”.
    Who do you source from? This may be one single farm, or several different farms. Enter the GGN for each farm source. You must also enter the estimated volume of product (in tons) sourced from each farm. This is so that the GGN team can trace the volume and verify it.
  4. You must also enter information under “Who I sell to”. This may be a certified company – in which case you can enter the GGN or CoC number and select the company from the database – or it may be a non-certified company. If you sell to non-certified companies, you must enter the full name of the company. In either case, you must also enter the estimated volume.


  5. Finally, you can also enter your brand/retailer information. This is your brand name, if applicable.
  6. Once you have completed all the necessary information, click “Submit” to submit the application. You must now wait for approval from the GGN team. This should occur within one week of submission.


Remember: Product packaging must be updated on a yearly basis.

  • If your packaging has remained unchanged, resubmit the product approval by clicking on the “Renew” symbol to duplicate the application.
  • To replace a packaging design, delete the outdated packaging by clicking on the “Delete” symbol, and begin a new application with new artwork.

Good to know: In the product approval section, you can also download your “GGN Label Product Approval Certificate” which you can keep for reference. Some retailers may ask to see this for verification of your GGN-labelled products.